Friends of cross-border e-commerce, most sellers should choose to use overseas warehousing services, which will greatly reduce costs and improve timeliness. In fact, overseas positions can be classified into three types: Amazon FBA positions, third-party overseas positions, and overseas self-built positions. For many service providers providing third-party overseas warehouse services in the market, how should sellers of cross-border e-commerce choose their own third-party overseas warehouse?
Before selecting a third-party overseas warehouse, we should clarify our needs and the services we need to get when using the third-party overseas warehouse. For example, warehousing service, consignment service, return and label replacement service, FBA replenishment service, disposal service, and so on. Only when you have clearly defined your needs, can you choose purposefully.
1. With overseas warehouse warehousing service
We should consider whether the third-party overseas warehouse service provider's warehouse is in the United States, the United States, or the United States. At this time, we need to refer to our previous shipment data to see which region Amazon will allocate more when allocating. After all, the initial logistics costs and warehouse costs in different regions will be different.
2. Is labeling service provided?
Because we are worried that the product will be easy to go wrong after it is delivered, we send it to a third party's overseas warehouse without labeling. If the other party does not provide labeling services, it will be impossible to cooperate.
3. If the goods are returned from the FBA to a third-party overseas warehouse, is there a service for changing the standard?
If the goods have been returned, it means that there is a problem in the store or listing, then the label change is a necessary operation. Most third-party overseas warehouse service providers will only cover the original label without tearing it off and re-labeling it. As long as Amazon can scan the new label, this is also acceptable. At this time, we also need to know how fast the other party handles the labeling service. After all, the seller will lose one day if it delays one day.
4. Does it support Amazon self-service?
After the replacement, the goods will be delivered to the FBA warehouse. Generally, there are two ways of logistics. One is that the third-party overseas warehouse will help you deliver the goods through UPS, and the other is that you create the demand in the background and choose Amazon to pick it up. If the third-party overseas warehouse can support Amazon's self-delivery, it will save you a lot of money.
5. Does it support one-button distribution service?
If you have FBA and FBM products at the same time, the third-party overseas warehouse can also save you a lot of things if it can provide one-button distribution service. After all, there is a big difference in cost and timeliness between direct delivery from local and domestic delivery. In addition, if the goods are delivered locally, there are also advantages in traffic tilt and listing conversion.
6. Is there an ERP ordering system?
Some third-party overseas warehouse service providers who have just entered the market, although they can support specific service requirements, adopt offline order placement, which requires the seller to fill in the EXCEL form, and then place the order and follow up the progress through VX or email. If there are many products and the service frequency is high, it is a huge workload for the seller. If the service provider has its own ERP ordering system, we can directly place orders and query in the background, and it is not easy to make mistakes in management.
7. Overall service ability and timeliness of communication and problem solving.
It depends on whether the third-party overseas warehouse you are looking for is efficient and easy to communicate. Usually, only the overseas warehouse will be much slower in dealing with problems. If a third-party overseas warehouse service team can directly give you the docking contact information or VX, it will be much more effective.
8. Cost.
In business, we should pay attention to profit. If our use of third-party overseas positions does not bring us much profit, then we should consider whether it is worth it. After all, we need to invest a lot of money. If you can't make money for the company, you are playing hoodlum. So after getting the quotation from the third-party service provider, we should calculate the cost as clearly as possible. After this calculation, we can also clearly know how much benefit we can get if we use a third-party overseas warehouse, which will also directly affect our pricing strategy.
9. Whether to use storage system
If the third-party overseas warehouse service provider does not use a set of overseas warehousing system, the operation efficiency of these services mentioned above will be very low, and the inventory information of goods can not be timely fed back to the seller. Of course, the cost of warehouse management will also be greatly increased, leading to the increase in the cost of using the warehousing service for the seller, and the cost of the seller will remain high. The stability of the overseas warehouse system and the timeliness of the system service provider's handling of problems are also very important. The author encountered an overseas warehouse service provider using our third-party overseas warehouse WMS system of Haofang Software Technology, which caused the sku confusion of goods due to operational errors. The technical department of Haofang Software immediately contacted the service provider to understand the actual situation, which is half an hour, The problem of the service provider was solved. The whole thing took less than an hour from the occurrence to the solution. Later, I heard that the overseas warehouse service provider said that the same problem occurred in the overseas warehouse system of other companies used by another service provider. However, due to the inefficiency of the system service provider, it took almost an entire day to solve the problem. The overseas warehouse WMS system of Haofang Software Technology can not only realize the functions of the above services, but also carry out in-depth customization requirements for different third-party overseas warehouse service providers.
Only by clarifying their own needs can they better use third-party overseas warehouses. How to choose third-party overseas warehouses is indispensable for a mature overseas warehouse service provider.
